Penerapan Sistem Aplikasi Digital pada UMKM Kantin AV

Abstrak

The implementation of technology and innovation in micro, small, and medium enterprises (MSMEs) has become an essential step to enhance competitiveness in the digital era. Kantin AV, an MSME specializing in bakso cuisine in Ambon, faces challenges in managing orders and transactions, which are still conducted manually. This often leads to delays, recording errors, and operational inefficiencies. Therefore, this study was conducted to analyze these issues and propose a solution through the implementation of a technology-based order and transaction management sub-system. The implemented solution is designed to improve business management efficiency through a more structured and automated system. Feasibility evaluation was carried out by considering technical, financial, and operational aspects. The results indicate that the implementation of this technology successfully reduces transaction errors, accelerates service, and improves stock management accuracy. In addition to providing direct benefits to Kantin AV, this system also has the potential to be adopted by other MSMEs in the culinary sector. This transformation marks a strategic initial step in supporting the development of small businesses in Ambon to address challenges in the modern era.